• Billing for the first month is prorated based on actual number of minutes used.  For example, if you subscribed to a Standard Surfer plan in December, and you only consumed one hour during that month, you will only be charged P45 + VAT (because you only consumed 10% of the available access time).
• Billing for the succeeding months will be the regular monthly charge (plus P1.00 per excess minute, if there is any) even if you only consumed a total of a one hour during the month.  If you have not logged on to Surf Shop for the whole month (not even once), you will be billed only P100 + 10% VAT for the administration and maintenance of your e-mail account (the monthly subscription fee will be waived for that month).
• Bills shall be sent every 1st week of the month via postal mail AND electronic mail.  Cut-off date for payment of bills shall be the 21st of the same month.  Payments not received or recorded in Surf Shop's bank account as of the cut-off date shall be considered overdue.  Accounts that are one month overdue will be disconnected.
• If you notice any error in your billing statement, or if you need further clarification about our billing policy, please do not hesitate to call us at 753-3217 during regular business hours or you can drop an email to our Billing Desk.

Convenient Bill Payment

Paying thru BPI

1. Go to any BPI branch.  BPI Family branches are not included.
2. Fill up the green form labeled
   DEPOSIT SLIP FOR COMPANIES WITH COLLECTION ARRANGEMENT
3. Make sure you are making three (3) copies.
4. Fill in the following information:

   Date	Date of Payment
   Account Number	1561-0001-11
   Company Name	Surf Shop
   Planholder Name	Subscriber's Name
   Policy/Plan Ref. No.	Account ID (indicated in your billing statement)
   Details of Payment	Amount Paid, etc.

5. Give the form and corresponding payment to the teller.  The teller should validate it.
6. You should receive one copy (validated) as your receipt.  Keep this copy for future reference.

Paying thru Metro Bank

1. Go to any Metro Bank branch.
2. Fill out check deposit slips (or cash deposit slips).
3. Make sure you are making four (4) copies.
4. Fill in the following information:

   Date	Date of Payment
   Account Name	Surf Shop
   Account Number	0007-183-50878-0
   Depositor's Signature or just below the Account Number	Account ID (indicated in your billing statement)
   Details of Payment	Amount Paid, etc.

5. Give the deposit slips and corresponding payment to the teller.  The teller should validate it.
6. You should receive one copy (validated) as your receipt.  Keep this copy for future reference.

Paying at Surf Shop's office

Come to our Makati office at:

UG-1 Herrera Tower
98 Herrera St. (cor. Valero St.)
Salcedo Village, Makati City